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Karl Perry's avatar

So many threads to pick up in this Alis!

I’ll pick just one.

Every business needs to take care of three key things: Commercial Responsibility, Customer Value and Culture. I call these the 3Cs.

If you don’t know that the three work in synergy and you don’t make any effort to leverage that synergy you end up with conflict, silos and waste. That is not an environment where development can occur.

If, however, you understand that synergy and you make an effort to leverage it you can increase collaboration, psychological and operational flow as well as throughput. This is a space for developmental growth.

Finding and leveraging the synergy between the 3Cs works in business. It can work here as well. You are intuitively doing it already.

Thank you for your leadership and the opportunity to participate🙏.

P.s. It’s not about a balanced scorecard. That was a good step but we need to transcend that level of complexity and seek synergy - aka Laloux 😉.

Of course, that might take a bit of vulnerability and effort 😳😅😃

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Alis Anagnostakis, PhD's avatar

Loving that perspective, Karl! So would you say that being able to collaborate versus compete might actually impact all 3Cs?

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Karl Perry's avatar

Absolutely, Alis. Let's change the perspective on this.

A CFO, COO and CPO walk into a bar and fight our whose round it is.

End of joke.

In simple terms the CFO wants to pay less money for more time. The CPO has pressure from Employees and Unions to give more money for less time and the COO wants to extract more value for the time and money they have.

They are competing for time and money. It is this competition that causes conflict, silos and waste. More often than not the systemic hangover from the industrial age means that the CFO controls everything, the COO does their best and the CPO hangs on for dear life. Of course, every organisation is at a different level of maturity (development).

To find the synergy between the 3C’s there must be collaboration between the Chiefs at the senior table. That sets the scene for collaboration through the rest of the organisation. With a few more strategic moves you can create an environment that facilitates development in all people.

I am sure you will see where I am going here... The starting point requires a level of development at the top table where collaboration is second nature and the ability to handle the complexity is high.

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Bülent Duagi's avatar

Beautifully shared, thank you Alis!

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Alis Anagnostakis, PhD's avatar

Happy it resonated, Bulent!

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